How to sell with a Seller Profile?

How does Seller Protection work?

PayPal Seller Protection covers you in the event of claims, chargebacks, or reversals that are a result of unauthorized purchases or items your buyer didn’t receive.

Visit How Seller Protection can help support your business for more details.

What is a PayPal dispute and how do I respond?

If buyers have a problem with a transaction, they can communicate with you by reporting the issue in our Resolution Center. Buyers can report if they didn't receive an item or if the item is significantly not as described.

Here's how to respond to your buyer in the Resolution Center on the PayPal website:

1. Go to your Resolution Center. 
2. Click View under "Action" next to your case. 
3. Respond to the buyer and enter any relevant information (such as tracking information), and then click Send.

• Make sure you file your dispute within the correct dispute-filing timeframe.
  
• You have 20 days from the date the issue is reported to resolve it with the other party.   
• If you and your counterpart are unable to resolve the problem, either one of you can ask us to intervene by escalating.   
• If the reported issue isn’t escalated within 20 days, it’s automatically closed. After that, it can’t be reopened or looked into.
• When the 20-day deadline is approaching, we’ll remind you by email and in the Resolution Center.

Here's how to manage your personal data and privacy preferences on the app:

1. Tap Settings.
2. Tap Data & privacy.
3. Choose which privacy preference you'd like to manage.